Answers to some Questions You might have:
Q: What is the best pad for my swim spa to sit on…?
A: Concrete is the #1 best choice. It is also important to put a small layer of gravel underneath the concrete to keep water from soaking underneath the concrete pad. Another item to mention is the mix of the concrete. Higher mix number, means more cement (the Glue) is added in the mix, which will make it so much stronger. this is the cheapest way to strengthen your concrete pad. Also ask You concrete guy if mesh or rebar will be needed. Call us for the MIX NUMBER we suggest for Your concrete per what model of swim spa you are wanting. Simple and cheap for stronger pad. it usually cost less that a couple hundred dollars to make Your concrete stronger with more cement in the MIX! Call us on this!
EZ Pad: This is a portable ABS pad, that goes down over Your flatten and level surface. These are about 2″ thick with cones design underneath in the abs mold. It’s a great suggestion, if you ever want to remove your swim spa and take it with You several years later. Remove the Pad and the Swim Spa!
Compacted Crush Rock Pad: This is like a sandbox with 6 ” of crush compacted rock. This is allowed on some of our stronger framed models. The Elite and ProPERFORMANCE models can handle this done properly. Call us on this as we can go into more details for You.
Q: What are the best swim spa covers that retain the heat for my swim spa?
A: There are over 4 typed of swim spa covers: The EZ Fast Insulated Roll Off Cover is our #1 Choice. It make Your life so much easier for you to just roll the cover while it remains sitting on top of your swim spa. it’s insulated and fast with our average customer to get into their swim spa in @ 1 minute. you also can roll open only a portion of Your swim spa that you want to use…like maybe only the hot tub side you want tonight. We Specialized with the roll off cover!
Covana Key Auto Cover is a super nice insulated cover. For the Investment in the Best Automatic Cover, this is a Game Changer! It offers all the simplicity you could desire, they are the best.! Easily turn a key, and the cover rises. We specialize with Covana Covers! CAll us for pricing and more details!
Folding Insulated cover is our 3rd choice, these are great covers however, it takes a little work to remove them and install them back on to your swim spa. We give you Free, 4 cover shelves, that you can mount to the cabinet, which will hold Your roll off insulated cover or the folding insulated cover. These cover shelves keeps the cover low to the swim spa shell and do not make the cover stand up 48″ above the shell of Your swim spa, like other cover lifters do. These are super nice! So call us about these.
Floating Water Cover: These are thinner not well insulated covers where they floating on the water. It’s not the best insulation system, but it help retain the water evaporation in your unit. These can be used in hotter climate or durning the summer months. Call us as we will be happy to discuss any cover options with you.
Q: What is the easiest, stress free and best way to get my swim spa delivered on it’s pad:
A: We have our pro delivery trailer where we will place Your Swim Spa right ON YOUR PAD! You won’t have to stress over how You will deliver it, let us do it! We have a $85,000 Custom Swim Spa Trailer that is pulled with a pick up truck. So as long as you can get a pick up truck back to your pad, then our small flat bed trailer with 10 different hydraulic motors will be able to get to it. The trailer has all these features to slide it off onto Your pad. it’s amazing!
Crane Delivery: Our delivery guy know the crane lingo, so You won’t need to get involved in this either (Normal Delivery). Let us get it on your pad! Call us about this and how we can do Your delivery worry free for you! Lets get you swimming soon!
Q: What is the difference between a swim spa and a regular pool?
- A: A swim spa combines a swimming area with hydrotherapy features, making it more compact and versatile than a traditional pool. Our Swim Spa have low attendance needs and are so easy to maintaine and take care of with little cost. You can do over 20 more beneficial fun workouts in the “Swim & Fitness” Swim Spa verses a stagnant pool water. Remember, you can use a swim spa 365 days a year, can’t do that with a pool. Call us for discussions on all the different workout in Your swim spa.
Q: How does the swim current work in a swim spa?
- A: Swim spas use powerful jets to create a current, allowing users to swim in place, do water aerobics and Aqua therapy workouts. You can use the treadmill features where You walk for miles against the river stream current and have up to 50 % less body weight on Your joints, knees, ankles and feet. The intensity of the current is adjustable to cater to different fitness levels.
Q: Are swim spas suitable for year-round use?
- A: Yes, many swim spas are designed for year-round use. They are well-insulated and can be equipped with features like heaters to maintain a comfortable temperature even in colder months.
Q: What is the maintenance like for a swim spa?
- A: Swim spa maintenance involves tasks such as checking water chemistry, cleaning filters, and routine inspections. Regular maintenance ensures optimal performance and water quality. We estimate it is about 90% less work than a pool!
Q: Can I install a swim spa indoors?
- A: Yes, many of our swim spas are designed for both indoor and outdoor installation. Indoor installations may require additional considerations like minor ventilation, depends on Your set up. Call us and we can answer though questions.
Q: How much space do I need for a swim spa?
- A: The space needed depends on the size of the swim spa. Measure the available area, leaving extra room for access, landscaping, and any additional features you plan to include. They are so much better for space and leave You much more room in Your Yard for other fun projects.
Q: What health benefits can I expect from using a swim spa?
- A: Swim spas offer various health benefits, including improved cardiovascular fitness, muscle relaxation, stress reduction, and enhanced mobility, just to mention a few of the big benefits! Our “Swim & Fitness” Swim Spa provide so many good health benefits for aqua fun therapy. Swimming is also one of the best methods for working out. Need to loose weight, get fit again, better mobility, stronger muscles, improve circulation techniques, cancer recovery, arthritis help, pain relief management help and so many more benefits. Lets Not forget to mention Family Fun Time and Grandkids Fun time!
Q: Are swim spas energy-efficient?
- A: Our state of the art modern swim spas are designed with energy efficiency in mind. Look for features like insulated covers, efficient pumps, and programmable settings to minimize energy consumption, and our incredible Insulation that we put on our swim spas. Ask us about the insulation we do on the model You are interested in. You will be impressed!
Q: Can I see pictures and videos of the swim spa I am interested in before buying it?
- A: Yes, we have lots of pictures and videos of our models for You to view. You can see all their features of Your swim spas you are looking at before making a purchase. It’s a great way to view the features and determine if it meets Your needs. It is also smart to talk to us about your needs so we can help guide you to the best model that will satisfy Your needs from over 20 different models that we have. Ask us for Our Professional friendly help! We would be Honored to help you!
Q: Can I put my swim spa into my deck?
- A: Yes, Our Vitality “Swim & Fitness” swim spas are built with the component for in the deck installation. We recommend You have in between 20″ to 24″ out of the top of Your finished deck boards. Here is why… The proper way to get in a swim spa is to sit your butt on the side shell while holding on to a rail or the steps rail, and swing Your legs over the shell wall. It’s different than an in-ground pool which usually has long, wide steps with a railing going 4 feet into the pool.
- Q: Can I put the swim spa in the ground, so it looks like an in-ground pool?
- A: Yes, we only recommend a swim spa “vault”. A vault is like a miniature basement wall set up, with drain tile and either a sump pump system, or gravity drain system, to remove rain or ground water. It is where you have @ 6″ of pea gravel, with drain tile into a sump pump pit, and the 5″- 6″ of concrete over the gravel, with drains into and through the concrete. Ask us for pictures of our customers Swim Spa Vaults and talk to us about this,. We are super knowledgable about Proper Vaults and it is a specialty that we are experts with.
Q: Can I get service, if needed on my swim spa?
- A: Yes, Our Vitality “Swim & Fitness” swim spas are built with the understanding of easy service when and if you ever need it. We have shut off control valves on every pump and pack, so the water will Not need to be drained, but just shut off, if any of these items need to be replaced. We also have EZ Union Nuts that connects the plumbing to all the pumps and spa packs for easy removal. Then the items are plug and play into the spa pack. We use repair technicians for swim spas, hot tubs, pools , electricians, and plumbers to do the easy service work. Call us and ask to talk to us about any concerns. We always have a tech on call from 9am till 9pm for help with Your questions or any issues. That’s for 365 days a year, 9am till 9pm! Who else is available like we are for You! We pride ourselves in service and knowledge of issues You may ever have! Call us and we can elaborate further on this.
Q: Why do You requirer a GFCI Breaker to each spa pack?
- A: A Ground Fault Circuit Interrupter (GFCI) is a crucial safety device designed to protect against electrical shock in various environments, especially with water products, including swim spas. The GFCI constantly monitors the electrical current flowing through a circuit. If it detects a difference in current between the hot (live) and neutral wires, as small as 5 milliamps, it quickly interrupts the circuit to prevent the risk of electrical shock.
Here are some common reasons why a GFCI breaker in a swim spa might “pop” or trip:
Ground Fault: The most common reason is the detection of a ground fault, if there is a leakage of current to ground, indicating a potential electrical issue or water and or moisture intrusion, the GFCI will trip to protect users from electric shock. Heavy rain periods or snow periods where there is moisture in the air, can sometimes pop the GFCI Breaker. That is normal and when You have those periods, always check Your swim spa daily to make sure it is maintaining temperature. We have had GFCI Breakers do their thing when heavy rain days or snow day occur. If the breaker Constantly Pops, then call us. But if it Pops maybe 1, 2 or 3 times, it may be doing exactly what it was designed for and their might Not be any equipment failure. Monitoring the GFCI Breaker is the key to this.
Equipment Malfunction: Faulty or malfunctioning electrical components, such as pumps, heaters, ozonators or lights, can cause an imbalance in the electrical current, leading to a ground fault and triggering the GFCI. Sometimes customers cause their own issues by blocking the ozone jets in their swim spa with their toes, feet or fingers. The ozone jet, is a smaller jet, usually black or white in color @ the size of a quarter, and is never to be blocked, it is Not a massaging jet, like the bigger jets in Your swim spa. Customer who don’t balance their water regularly, can sometimes burn out the heater faster from PH being off, minerals in their water or calcium. It’s simple to balance Your water and only usually take 3 – 4 minutes to do this. Ask us about our simple system! If a GFCI Pops 1, 2 or 3 time, it might Not be anything more than heavy moisture in the air. Overfilling Your swim spa can also cause moisture to be detected. Monitor the GFCI issue and call us.
Water Intrusion: If water enters the electrical components or wiring, it can create a path for electricity to flow to ground. This water intrusion can be due to damaged pumps seal and gaskets, or wear and tear from improper balance of water chemistry. Improper balancing of your water chemistry, specifically PH, can hinder Your seals, to leak slowly, burn out the heater, and gaskets to be short lived sooner than normal. Balance Your water is simply and You need to create a weekly habit 2 to 3 times a week, for @ 4 minutes each time to check Your Ph Levels. Improper balanced of Your water can cause heater failure or pump seals quicker. So Take only 15 minutes a week, and do a good job on Your water. We have developed a simply solution to this! Ask us about this also!
Overloaded Circuit: Excessive use of electrical devices or overloading the circuit can lead to increased current flow. While GFCIs primarily detect ground faults, an overloaded circuit can still cause them to trip. Again, monitor the GFCI and let us help you!
Q: Prevent AIR LOCK while filling up My Swim Spa? (Do this first before filling up Your swim spa)
A. Hey there, Spa Enthusiast!
Before filling Your swim spa for the first time, make sure Your Breaker is OFF. Never have the breaker on when No water is in your swim spa! Perhaps You’ve just filled up your swim spa with excitement, before You read through this, and now You notice that the water isn’t flowing as it should, don’t worry, it’s might be a common hiccup called an air lock. It’s especially likely when you’re filling up your spa for the first time or giving it some routine maintenance after You drained it and are refilling it again. There is something You need to know BEFORE You start filling Up your swim spa.
So, what’s an air lock? It’s when air gets locked into the circulation pump, when filling for the first time, as it get caught and builds air up in the plumbing lines, causing a bit of a spa traffic jam—water and air won’t flow through the impeller of the circulation pump, as it needs water. And here’s the catch: if you leave it unattended, your pump and heater might start feeling the heat themselves, risking overheating. So a Code on Your top side controller will usually read… Low Flow or Heater Dry Message.
But fear not! You can be a spa superhero and decrease the chances of an air lock drama. by simply doing this: Try removing the filter out of the canister… closest to the top side controller, Then put Your water hose into the lower “center plumbing hole” inside the canister, letting the hose work its magic down the opening inside the filter canister, by placing the hose in the lower center 1 1/2″ wide pipe @ let the hose go down @ 3″ down that center filter pipe. THEN, turn on the water on through the filling hose and fill @ 12″ high of water in the bottom of Your swim spa. Now fill the swim spa up to the proper height. After it is full of water, turn on Your breaker and see if evertyhing is working fine. If an air lock still decides to play peek-a-boo, here’s a neat trick: cycle between low- and high-speed on your topside controls for several times. If that doesn’t do the trick, it’s time to take a peek behind the scenes, That means you have to open the spa cabinet where the spa pack is and bleed the air out of your circulation pump and heater tube. (We suggest you call us before you do anything next. We have a tech on hand to answer all your questions and help you!)
A spa tech: Open the access ABS cabinet outside panel where the area of the circulation pump resides, and this is close to your spa pack. Spot those two large, white or black nuts attached to the circulation pump that is the pump that pushes water through the heater tube underneath your spa pack. Get yourself some big channel locks, loosen either nut on the circulation pump some, so it starts leeking water out of those nuts, @ a gallon of water bleeds out of those nuts while the pump. Then after bleeding, see if the circulation pump pushes some water out inside your swim spa decide to put on a water show. Water coming out during this process? Perfectly normal. Once your jets are back in action, tighten up that nut, snug it up, don’t crank it as it’s a plastic nut. When all is up and running, Put the panel back on, when all is up and running and voilà! Remember to take caution and not get near the electrical plugs or connections. Spa Tech usually will use a big towel around the bottom of the circulation pump to catch the water that bleeds out of it.
Now, it’s essential to note that air locks aren’t defects—they’re just the quirks of a freshly filled spa. with air locked into a circulation pump. If you decide to call in a technician for some air lock TLC, keep in mind it’s not part of the warranty’s labor coverage, and any fees will be on you, the spa hero. Call us about this before You fill your Swim Spa for the first time. We can send some simple videos that will make it easy for you!
Happy spa-ing! 🌟💦
Q: What is the Best Height to Fill the water in my Swim Spa…?
A: There is Multiple heights in the Vitality “Swim & Fitness” Swim Spa for a comfortable water height for you! To start, a proper water height will be determine by You and the other members who will be using Your swim spa. Normally, the best height is between your waste up to 12″ above your waste on Your chest. We do not advise water too close to your chin, as you want to have safe movement in your swim spa. The range of water height depends on Your Swim Spa Model. (call us on this) Usually, there is between 8″ to 10″ of variable filled height for You to play with. Normally, at the lowest fill height, you can have it is You must fill it at least 1″ above the Bottom of the Filter area canister where it mounts to the shell.. That is, minimum of 1″ of water must flow into the filters for the circulation system to work. So to be clear, it is at least 1″ above where the Filter Canister mounts onto the shell. It is also important to make sure You take the plastic wrapping off the new filters, if that has not been done yet. Call us and we can explain further. It’s nice to know that You have a variable fill height swim spa. Also, You do Not want to over fill it to touch the front Swim Bar, which is the bar above Your Swim Jets. There is a nice range of water height to fill it so You will be comfortable in your swim spa. Call us as we can send You pictures for the proper height to fill Your swim spa. We are always here to help you, 365 days a year, from 9am till 9pm.
Q. Are Swim Spas easy to install?
A. At Swim Spa Solutions we find that customers sometimes overthink the issues of problems of How Can they get their swim spa installed easily. Sometime, You can create unnecessary stress about this topic. Instead . Call us directly and ask one of our swim spa experts how to do it. We can tell you exactly how it can be install and the proper walking steps you probably never thought of.
Swim spas are not that difficult to get everything ready for your delivery and installation. We make it simple for You. We have our List of walking steps that you can follow, and therefore, it relieves your stress of You worrying about all the little things that make Your swim spa project go smoothly and perfect. We are Experts at delivery and installations! So ask us!
As your Swim Spa Expert, we will help hold your hand and guide you on the items you need. We can even help suggest the 4 different pad options and how to figure out doing the electric. We have developed an “Electrical Ideas Form” that we send You, which makes it simple for You do just give it to an electrician and it explains all the steps for hooking it up to the swim spa pack. It’s our goal to help make everything go smoothly and we enjoy helping you, along with seeing You smile!
So call us and let us explain the simple steps on your installation of Your swim spa. We would really enjoy talking with you about this. Call Us 866-401-0001
Q. How much does a swim spa cost?
A. So many companies get a pretty large amount of money for their swim spas. We at Swim Spa Solutions, try to make it a win – win buy for You as our customer. We like to eat a hamburger, but not like some of the other guys who want a big steak. We focus on Quality, Performance, Low Operational Cost, set up for the pad cost, and simplicity for You to operate all the amazing features our swim spas have for Your benefit.
Our swim spas range from $17,995 up, for over 20 different models.
We load our swim spas with Value and Performance for You.
Being swim spa experts, we know the reasons why our swim spas have been strategically designed, with custom plumbing, ergonomical seating, powerful pumps and jets that actually perform exceptionally for Your swimming, exercising, treadmill, walking in place against the river stream current, water aerobics, aqua therapy moves, and just plain having a blast daily at your home with Your family and friends.
So, call us and talk to one of our friendly experts about what features You want to get from Your swim spa. You might even find out that there are more features that You never even heard about.
If You have Questions, It would be nice if you could email them to us or call us. We want to Help You get your Good Answers fast!
EMAIL US… DiscountSales@SwimSpaSolutions.com
CALL US… 866-401-0001
9am till 9pm, 365 days a year, we are Here to Help YOU!
